Effective Date: 2025-07-30
Applicable To: All users of {{company}}’s website (footease.com), mobile applications, retail stores, and related services ("Services").
By accessing or using {{company}}’s Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. {{company}} reserves the right to modify these Terms at any time; continued use of our Services constitutes acceptance of the revised Terms.
{{company}} provides high-quality men’s footwear, including Boots, Loafers, Sandals, Sliders & Flip Flops, and Slippers, designed for comfort, durability, and style. Our Services include online shopping, in-store purchases, product customization, after-sales support (e.g., repairs, resoling), and related customer care.
{{company}} operates globally, with a focus on blending artisanal craftsmanship with innovative technology (e.g., AeroCushion™ midsoles, EcoFlex leather) to deliver premium footwear experiences.
To access certain Features (e.g., order tracking, personalized recommendations), you must create an account with accurate, up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You agree to use our Services lawfully, without: (i) infringing intellectual property rights; (ii) engaging in fraudulent or abusive behavior; (iii) reselling products in violation of our policies; or (iv) using our Services for illegal purposes.
Orders are subject to product availability. We reserve the right to limit quantities or cancel orders due to stock shortages, errors, or legal restrictions.
We accept major credit/debit cards, PayPal, and other region-specific payment gateways. All payments are processed securely via third-party providers; {{company}} does not store your full payment details.
{{company}} is committed to customer satisfaction. Please review our refund policy carefully:
You may return unworn, unwashed, and undamaged items (with original tags, packaging, and accessories) within 14 days of receiving your order for a full refund. Exceptions include personalized items, final sale products, or items damaged due to improper care.
Refunds will be processed within 14 business days after we receive and inspect the returned item(s). For PayPal refunds, processing may take up to 14 business days; in regions where local regulations require longer periods (e.g., the EU), refunds may take up to 30 business days.
Buyers are responsible for return shipping costs unless the item is defective or was shipped in error. {{company}} recommends using a tracked shipping service to ensure safe delivery of returned items.
For items with manufacturing defects, we will refund the full price of the defective item(s) and cover return shipping costs. For other issues, refunds may be prorated based on the condition of the returned item(s).
All trademarks, logos, designs, and content (including product images, descriptions, and website copy) on {{company}}’s Services are the exclusive property of {{company}} or its licensors and are protected by copyright, trademark, and other laws. You may not reproduce, modify, or distribute our intellectual property without prior written consent.
User-generated content (e.g., reviews, photos) submitted to our Services may be used by {{company}} for promotional purposes, with attribution to the user where applicable.
{{company}} provides Products "as is" and "with all faults." We do not warrant that Products will meet your specific needs, be error-free, or uninterrupted. To the maximum extent permitted by law, {{company}} disclaims all implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
{{company}} is not liable for any indirect, incidental, or consequential damages (e.g., loss of use, data, or profits) arising from your use of our Services or Products.
{{company}} may suspend or terminate your access to our Services immediately, with or without notice, for violations of these Terms, illegal activity, or for any other reason at our sole discretion. Upon termination, your account and associated data will be deleted (unless required by law to retain records).
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the {{jurisdiction}} Special Administrative Region of the People’s Republic of China, without regard to its conflict of laws principles.
Dispute Resolution: Any dispute arising from these Terms or your use of our Services shall first be attempted to resolve through good-faith negotiations. If unresolved, the dispute shall be submitted to binding arbitration in {{jurisdiction}} in accordance with the rules of the {{jurisdiction}} International Arbitration Centre ({{arbitration_organization}}). The arbitration award shall be final and enforceable in all jurisdictions.
{{company}} may update these Terms periodically. Revised Terms will be posted on our website, and your continued use of our Services constitutes acceptance of the updated Terms.
If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and {{company}} regarding the use of our Services and supersede all prior agreements or understandings.
For questions about these Terms or our Services, please contact:
Email: {{email}}
Mail: {{company}} Legal Department, {{address}}